Privacy Policy

At Oh Sherbet, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, social media platforms, or engage with our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following personal information when you contact us or use our services:

Personal Information: First name, last name, email address, phone number, and business name.
Message Information: Any information you provide to us in a general message or inquiry, such as details about your business or service needs.

2. How We Use Your Information

We use the collected information for the following purposes:

Provide and Improve Services: To respond to inquiries, provide the services you request, and improve the experience we offer.
Communication: To contact you with updates, promotional offers, or other relevant information related to our services, provided you have given consent to receive such communications.
Customer Support: To address any questions or concerns you may have and assist with your service needs.

3. How We Protect Your Information

We take your privacy seriously and use a variety of security measures to protect your personal data. Please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist in running our business, such as payment processing, or customer support providers. These service providers are obligated to protect your data.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, such as a subpoena or court order.

5. Your Data Rights and Choices

You have the following rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: If your information is incorrect or incomplete, you can ask us to update it.
Deletion: You can request that we delete your personal data, subject to any legal or contractual obligations we may have.
Opt-Out of Communications: You can opt-out of receiving marketing communications at any time by following the unsubscribe link in emails or by contacting us directly.

To exercise these rights, please contact us at hello@ohsherbet.co.uk

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend that you review their privacy policies before sharing any personal information with them.

7. Children’s Privacy

Oh Sherbet’s services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update or change this Privacy Policy from time to time. Any changes will be reflected on this page, with the updated date noted at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Oh Sherbet
Email: hello@ohsherbet.co.uk
Phone: 07502378895
Address: 63 Addison Square, Ringwood, Hampshire, BH24 1NY

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.